1. What is Patra Travels Private Limited?

Patra Travels Private Limited (formerly known as Patra Tours And Travels) is a leading travel management company established in 2006, offering complete travel, tourism, transportation, MICE, visa assistance, forex, hotel bookings, and holiday solutions across India and internationally.

2. Is Patra Travels recognized by the Government?

Yes. Patra Travels Private Limited is recognized by the Ministry of Tourism, Government of India and is associated with Odisha Tourism, EcoTour Odisha, IATO, TIA, and SKÅL International.

3. How long has Patra Travels been in business?

Patra Travels has been serving travelers, corporates, institutions, and travel partners since 2006, with nearly two decades of industry experience.

4. How can I contact Patra Travels?

You can contact us through our customer care numbers 1800-120-8464 and 83379-11111, by email, or through our website contact form.

5. Why should I choose Patra Travels?

With 20+ years of experience, 130+ owned vehicles, 30,000+ travel partners, government recognition, and comprehensive travel solutions, Patra Travels is a trusted name in the travel industry.

6. Do you offer Odisha tour packages?

Yes. We offer customized Odisha tour packages covering Puri, Konark, Bhubaneswar, Chilika Lake, Bhitarkanika, Similipal, Daringbadi, and other destinations.

7. Do you provide domestic holiday packages?

Yes. We offer holiday packages across all major destinations in India.

8. Do you provide international tour packages?

Yes. We arrange international holidays to destinations across Asia, Europe, the Middle East, Australia, and other regions.

9. Can I customize my tour package?

Absolutely. We specialize in tailor-made itineraries designed according to your interests, travel duration, and budget.

10. Do you organize group tours?

Yes. We organize family tours, corporate tours, student tours, pilgrimage tours, and special interest group tours.

11. Can I book hotels through Patra Travels?

Yes. We provide hotel booking services worldwide, from budget hotels to luxury resorts.

12. Do you offer special hotel rates?

Yes. Our extensive network often allows us to provide competitive hotel rates and exclusive offers.

13. Can I book a hotel without booking a tour package?

Yes. Hotel bookings can be made independently.

14. Do you arrange resort bookings?

Yes. We arrange beach resorts, luxury resorts, wildlife resorts, and leisure stays.

15. Are taxes included in hotel quotations?

The quotation will clearly specify whether taxes are included or excluded.

16. Do you provide domestic flight bookings?

Yes. We offer flight ticket bookings for all major domestic airlines.

17. Do you provide international flight bookings?

Yes. We assist with international flight reservations worldwide.

18. Will I receive an e-ticket?

Yes. E-tickets are sent directly to your registered email and WhatsApp number.

19. Can flight bookings be modified?

Modifications depend on airline rules and fare conditions.

20. Can flight tickets be cancelled?

Yes. Cancellation is subject to airline policies and applicable charges.

21. Do you provide car rental services?

Yes. We provide car rentals for local use, airport transfers, outstation trips, and long-term requirements.

22. How many vehicles does Patra Travels own?

Patra Travels operates a fleet of more than 130 owned vehicles.

23. What types of vehicles are available?

Our fleet includes sedans, SUVs, Innova Crysta, Urbania vans, Tempo Travellers, mini coaches, SML coaches, and luxury buses.

24. Do you provide airport transfers?

Yes. Airport pickup and drop services are available in major cities across India.

25. Are drivers included with vehicle rentals?

Yes. All vehicle rentals include experienced and professional drivers.

26. Do you provide luxury coaches and buses?

Yes. We provide luxury tourist coaches, SML buses, and large-capacity vehicles for groups.

27. Can I hire a vehicle for multiple days?

Yes. Vehicles can be hired for single-day, multi-day, and long-term requirements.

28. Do you provide transportation for weddings and events?

Yes. We manage transportation for weddings, conferences, exhibitions, and special events.

29. Do you provide corporate transportation?

Yes. We offer transportation solutions for corporate employees, delegates, and executives.

30. Are your vehicles insured?

Yes. All operational vehicles comply with legal and insurance requirements.

31. Do you provide visa assistance?

Yes. We assist customers with visa documentation and application support for various countries.

32. Can you assist with business visas?

Yes. We provide guidance and assistance for eligible business visa applications.

33. Do you provide travel insurance assistance?

Yes. Travel insurance assistance is available for domestic and international travelers.

34. Do you provide foreign exchange assistance?

Yes. We facilitate forex assistance through authorized channels.

35. What documents are required for forex?

Document requirements vary depending on the purpose of travel and applicable regulations.

36. What is MICE?

MICE stands for Meetings, Incentives, Conferences, and Exhibitions.

37. Do you organize corporate conferences?

Yes. We provide complete conference planning, logistics, accommodation, and transportation support.

38. Do you manage incentive tours?

Yes. We design and execute incentive travel programs for organizations.

39. Can you handle large group movements?

Yes. Our fleet and operational network enable us to manage large-scale group transportation and travel requirements.

40. Do you provide travel solutions for government organizations?

Yes. We regularly serve government departments, PSUs, institutions, and corporate organizations.

41. What payment methods do you accept?

We accept UPI, bank transfers, credit cards, debit cards, payment gateway transactions, and approved digital payment methods.

42. Is advance payment required?

Yes. Advance payment is generally required to confirm bookings.

43. Do you provide GST invoices?

Yes. GST-compliant invoices are issued for eligible services.

44. What is your cancellation policy?

Cancellation charges depend on the service booked and supplier policies. Please refer to our Cancellation & Refund Policy page.

45. How long does a refund take?

Refund timelines vary depending on the service provider and payment method used.

46. Is support available during travel?

Yes. Our team provides assistance before, during, and after your journey.

47. Can I get emergency travel assistance?

Yes. We assist customers with travel-related emergencies whenever possible.

48. How can I request a quotation?

You can submit your requirements through our website, email, WhatsApp, or customer care team.

49. Do you provide customized travel itineraries?

Yes. Every itinerary can be customized according to your travel preferences and budget.

50. What makes Patra Travels different from other travel companies?

Patra Travels combines nearly two decades of experience, government recognition, 130+ owned vehicles, 30,000+ travel partners, PAN India operations, and dedicated customer support to deliver reliable and memorable travel experiences.